- Route optimized
- Van loaded
- Driver dispatched
- Navigation system go
- Driver parks (hopefully)
- Driver approaches address
                    BOOM! 
                    Wrong address. 
                    First attempt failed.
                
            - Wasted time and effort
- Delays rest of route
- Frustrated driver
- Unhappy customer
- Damper on capacity
- Financial losses
 
            





 
                 
                 
                 
                 
                 
         
         
             
             
             
         
         
        