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Marketing Automation Expert

Position description

Build, execute, and maintain campaigns and marketing automation workflows (emails, landing pages, forms). Define and report on campaign performance. Create nurture campaign flows. Make recommendations for improvements and optimization of content, frequency, etc. to exceed MQL generation and revenue goals.

Required qualifications:

• 1-3 years of experience working with a leading industry marketing platform such as Marketo, Salesforce etc.
• Ability to work independently with minimal supervision
• Excellent written and oral communication skills in English

Preferred qualifications:

• Database management and optimization within a growing B2B organization
• Flexible and adaptable while working to meet deadlines with close attention to details
• Collaborative, team player

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Partner Development Representative

Position description

As Applicat’s partners program continues to rapidly expand, we are seeking a Partner Development Representative (PDR) to expand our partner’s network by building a pipeline of qualified channel partners. The PDR will be in charge of identifying, reaching out and developing relationships with new partners that will become the engine of the company's growth. The PDR will lead the research to identify channel partners, facilitate the activities with the partner during the recruiting and build Applicat's partners pipeline, expanding the company partners’ network and help to build long-term partnerships.

Required qualifications:

• 1-3 years in an SDR/BDR position.
• Experience working with courier / logistics / retail industries.
• Thorough knowledge of sales processes/methodologies and proven success in converting leads to calls.
• Native level of written and spoken English. Additional language is an advantage.
• Excellent communication and organizational skills with the ability to hold business and technical related discussions.

Preferred qualifications:

• Experience working with enterprise SaaS product is an advantage.

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Junior Sales Development Representative

Position description

Source new sales prospects in the Spanish market and reach out to them to book appointments for product demonstrations. Reach out to book demonstrations with leads captured and nurtured by the Marketing Team. Provide feedback to the Marketing Team regarding the quality of marketing-sourced leads. Speaking to value and return on investment vs. technical functionality of the Hormiga platform. Building credibility and trust with potential customers.

Required qualifications:

• 1-3 years of experience in a SDR or BDR role
• Excellent understanding of customers’ business needs
• Excellent understanding of enterprise software systems functionality
• Excellent communication skills in Spanish

Preferred qualifications:

• Familiarity with the couriers and logistics market in Spain

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Senior Android Developer

Position description

Applicat is looking for a talented, top-notch Android senior developer with very high programming and design capabilities. From designing the architecture, through talks with the product team on the look and behavior of the app, to optimizing for speed and finalizing the experience to the smallest details. As part of the development team, you will be responsible for creating new state-of-the-art UI and UX as well as implementing complex client-side algorithms and business logic.

Required qualifications:

• Bachelor's degree in Computer Science or related degree, or equivalent practical experience.
• At least 3 years Android experience.
• Experience in Android UI development.
• Thorough knowledge of Android architecture.
• Very high level of programming and design capabilities.
• Able to work independently and as a team member.

Preferred qualifications:

• Experience as a team leader or technological leader is a big advantage.
• Experience in developing enterprise applications is an advantage.

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Sales Development Representative

Position description

Generating new business pipeline and interest through contacting inbound leads. Speaking to value and return on investment vs. technical functionality of the Hormiga platform. Building credibility and trust with potential customers. Learning how to anticipate and prepare for objections. Researching and understanding various lines of business and personas.

Required qualifications:

• 1-3 years of professional sales experience
• Excellent understanding of customers’ business needs
• Excellent understanding of software systems functionality
• Excellent communication skills in English

Preferred qualifications:

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Lead Development Representative

Position description

The Lead Development Representative is responsible for creating Marketing Qualified Leads (MQLs) that build pipeline for the sales department. The LDR team maintains an inbound lead cadence and serves as the main point of contact to build relationships with incoming calls, responses to proactive marketing campaigns and web inquiries sourced from Marketing.

Required qualifications:

• Bachelor’s degree; Business, Media, Marketing, Sales concentration preferred, or equivalent work experience.
• 3 years of experience in a B2B outbound lead-qualification environment.
• Excellent written and oral communication skills in English.

Preferred qualifications:

• Experience working with a B2B SaaS product.
• Familiarity with Logistics / Couriers / Retail industries.
• Experience with CRM and marketing tools.

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Data Scientist

Position description

Creating data algorithms for new product features. Creating insights and analytics based around Hormiga's users and business related data. Support data processing that contributes to the growing use of data that can provide value to users and the larger ecosystem. AI processing for both batch solutions and online streaming dataset types. Drive efficient and leading-edge solutions to create deep learning and other derived insights from time-based data. Contribute to the strategic direction around leading-edge AI/analytics in the logistics and couriers space.

Required qualifications:

• Masters or PhD in Computer Science with preferably a focus on data science/AI
• Experience with big data processing for analytics and/or AI
• Experience with Azure or AWS cloud systems
• An open mind to new opportunities and new solutions that have not been done before

Preferred qualifications:

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QA Manager

Position description

Provides direct and ongoing leadership designing and integrating quality requirements, processes, and practices into the development, design, and implementation of products. Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps. Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners. Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with outsourced resources. Proactively identifies opportunities for process improvement and cost reductions opportunities. Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans; ensures that proper knowledge and tools are in place to support ongoing team member and process development.

Required qualifications:

• First level university degree or equivalent experience required.
• 3+ years of related work experience, including managing a QA team of at least 4 members.
• Strong leadership skills, including coaching, team-building, and conflict resolution.
• Advanced project management skills including time and risk management, resource prioritization, and project structuring.
• Strong analytical and problem solving skills.
• Strong verbal and written communication skills, including negotiation, presentation, and influence skills.
• Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies.
• Proven Strong QA methodologies & leadership experience.

Preferred qualifications:

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Technical Recruiter

Position description

As a technical recruiter you will partner with company managers to lead effective candidate sourcing, assessment, and hiring across a range of technical roles. Company managers will support you to set and drive strategy, goals and processes.

Required qualifications:

• Bachelor’s degree or equivalent post-secondary degree.
• Extensive corporate recruiting experience including sourcing and full life cycle recruiting.
• Demonstrable experience in a candidate generation capacity.
• Experience recruiting for a software company.
• Experience with online sourcing techniques.
• Excellent written and verbal communication skills.
• Familiarity with the local technical talent landscape.

Preferred qualifications:

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Senior Product Manager

Position description

A primary function of the job includes partnering as the technical expert for the Hormiga cloud-scale architecture and technology. Your skills and expertise will be applied to investigating technology challenges and creating content that conveys Applicat's vision and strategy, understanding market needs and trends, and collaborating with sales and services to deliver innovative services and solutions. In this role, you’ll act as a trusted advisor and need to leverage your product management skills to help solve problems by prioritizing and driving the Hormiga portfolio roadmap.

Required qualifications:

• 5+ years of experience in technical product management for a high tech company (cloud experience preferred).
• Background in cloud-scale architectures / technologies.
• Proven ability to set a vision and lead cross-functional multidisciplinary teams to achieve a product vision.
• Excellent customer relationship skills.
• Excellent verbal and written communication skills in English.
• Self-motivated individual capable of working in a fast-paced, startup environment, both remotely and in person.

Preferred qualifications:

• Experience in the Transport and Logistics industry

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Business Development Representative

Position description

Establish a credible and viable pipeline of qualified opportunities for revenue growth in Greece. Generate leads, nurture them and build a qualified pipeline that will lead to successful conversion of opportunities into sales and long term revenue for the company. Determine addressable markets, account penetration strategy, relevant messaging and qualification criteria to establish high win rates and pipeline conversion to revenue. Work in alignment with the Marketing team in driving brand penetration and a winning value proposition into prospects and customers, actively participate in industry events and associations to generate leads and nurture relationships with prospects and rapidly mature them into qualified opportunities.

Required qualifications:

• Experience selling enterprise software for at least 2 years.
• Good knowledge and understanding of either retail, distributors, postal & couriers or transportation & logistics industries in Greece.
• Proven track record of consistently generating leads and meeting/exceeding qualified pipeline generation quotas.
• Experience targeting Directors and C-level contacts.
• Experience working with CRM and marketing software.
• Excellent verbal and written communication skills.

Preferred qualifications:

• Experience in the Transport and Logistics industry

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Customer Support Representative

Position description

As a customer support agent you will be providing 1st line support to Hormiga customers in the Transport and Logistics sector. You will be the first point of contact for customers and will handle requests and/or issues received by telephone and email as well as liaise with customers on progress. You will be responsible for: Maintaining a high degree of customer service; building and maintaining good relationships with customers; managing customer enquiries and providing timely responses; taking ownership of issues, resolving testing and documenting.

Required qualifications:

• Strong focus on customer satisfaction, previous experience within a customer focused role is essential.
• Excellent analytical, troubleshooting and problem solving skills.
• Excellent verbal and written communication skills in English.
• Ability to multi-task, manage own workload and provide cover in the absence of colleagues.
• Ability to follow instructions accurately.
• Able to work autonomously as well as part of a team.
• Self-motivated with good organizational skills.

Preferred qualifications:

• Good understanding of basic supply chain processes and commercial transport industry.
• Experience in operating enterprise-grade software systems.

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Account Executive

Position description

Generating Manage the entire sales cycle from initial touchpoint to the securing of a deal. Provide prospective clients with product demonstrations of the Hormiga delivery platform. Support and solve problems for clients by understanding their unique use cases and exceeding their expectations.

Required qualifications:

• Strong presentation and negotiation skills
• 1-2 years of experience in a role such as SDR, BDR, or AE
• Organizational and time-management skills
• The ability to meet deadlines, often under pressure
• Excellent communication skills

Preferred qualifications:

• Experience in the logistics market
• Good understanding of enterprise software systems functionality

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Senior Full-Stack Developer

Position description

Develop user interfaces using Angular Lead front-end infrastructure while introducing- JS best practices, performance optimization, security considerations and more Deliver high- quality code with excellent test coverage Act as the technical go-to person for owned domains

Required qualifications:

• Bachelor’s degree or Master Degree in Computer Science, Mathematics or equivalent practical experience.
• At least 5 years as a software developer focused on front- end technologies
• Proven experience with Angular framework

Preferred qualifications:

• Experience with additional modern front-end frameworks such as Vue.js and React

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Customer Success Manager

Position description

As a customer success manager you will: Serve as the first point of contact (Tier 1) for customers seeking technical assistance. Own, manage and resolve multiple incidents. Respond to business critical emergencies both during and after business hours. Maintain and support systems and services in a cloud-centric environment.

Required qualifications:

• At least 2 years of experience supporting large enterprise IT systems.
• Excellent technical skills and SQL knowledge.
• Excellent knowledge with SaaS and cloud environments.
• Excellent analytical and problem solving skills.
• Excellent ability to install, administer and troubleshoot computer software.

Preferred qualifications:

• Relevant certifications – advantage.

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Digital Marketing Executive

Position description

Designing, implementing, tracking, and optimizing digital campaigns globally to generate a qualified marketing pipeline as per the business objectives. Develop and execute campaign strategy, manage digital marketing budget across all channels, develop the performance tracking reports and frameworks of the digital marketing activities, track and monitor relevant KPIs and calibrate campaigns to maximize ROI, provide insights, recommendations, and action plans based on the study of the performance report.

Required qualifications:

• 3-5 years of working experience in a digital marketing role specializing in SEM, PPC and email campaign strategy development and execution.
• An ambitious and professional strategic thinking, creative, data-driven, detailed individual with strong analytical capabilities.
• Ability to work independently and take strategic decisions.
• Excellent verbal and written communication skills in English.
• In-Depth Knowledge and experience of Google Ads, Google Analytics, LinkedIn campaigns and Facebook campaigns.

Preferred qualifications:

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Senior Software Engineer

Position description

Take part of all development aspects form design to production of a wide cloud product. Write high quality, testable and efficient code using .NET. Initiate and promote new ideas for continuous improvement of the product functionality. Work closely with other team members as well as mentoring new team members.

Required qualifications:

• Bachelor’s degree or Master degree in Computer Science, Mathematics or equivalent practical experience.
• At least 5 years of software development experience.
• Proven deep knowledge of .NET, C# and Entity Framework
• Proven experience of developing cloud solutions and familiarity with Cloud infrastructure
• Deep understanding of relational databases, concurrent programming and performance tuning
• Vast experience with large scale production environments
• Disciplined approach to testing and quality assurance

Preferred qualifications:

• Proven experience working with Microsoft Azure
• Experience with micro services architecture

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Business Development Manager

Position description

This role is focused on definition of business strategies, delivery of C-level value propositions, investment justifications and development of complex deal structures and commercial proposals for large deals. You will work with the sales team to define the commercial strategy; prioritize sales initiatives based on pain points, value creation potential, and customers’ strategic priorities. You will work closely with customers to identify and analyze key business value drivers, define attractive deal structures and deliver C- level compelling propositions as basis for strategic technology decisions.

Required qualifications:

• Mandatory relevant experience in a high-tech company.
• Strong analytical & problem solving skills.
• Strong ability to create, quantify insights and communicate recommendations to management.
• Strong influencing capabilities; must be a self-starter, high energy.
• Strong inclination to Technology & Enterprise Software industry.
• Excellent verbal and written communication skills in English.
• MBA degree.

Preferred qualifications:

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